Building confidence and security in the use of ICTs: Oman National Computer Emergency Readiness Team (OCERT)

International Telecommunication Union

doi:http://handle.itu.int/11.1002/pub/80a7ee09-6876bbba-en

WSIS Stocktaking Succes Stories 2014

International Telecommunication Union World Summit on the Information Society WSIS Stocktaking Process

The Success Stories 2014 is a selection of projects implemented by WSIS Stakeholders. This publication aggregates several voluntary contributions from around the world that were collected during the year, and illustrates key lessons drawn from the management of these projects. By sharing these case studies, stakeholders are intending to facilitate transfer of knowledge, experiences and models for project implementation. Success Stories 2014 aim at encouraging the others to share their experiences from the WSIS implementation. The management of the challenges that have been overcome by a country can serve as a basis for other stakeholders facing similar situations and seeking for possible solutions. Even though some of the case studies included in this publication address very specific and country-oriented solutions, they can certainly be transposed and adapted to different contexts.

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http://handle.itu.int/11.1002/pub/80a7ee09-en

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Building confidence and security in the use of ICTs: Oman National Computer Emergency Readiness Team (OCERT)

The Digital Oman Strategy (e.Oman) Initiative outlines the blueprint for several key IT initiatives in the Sultanate of Oman, which aim to empower citizens by providing meaningful interaction through e-services. The e.Oman strategy addresses e-government as well as digital society issues. It aims to create an effective government-community-citizen infrastructure that provides better public services to its people. Through e-services, the government seeks new and innovative ways to better engage and interact with citizens in the delivery of public service. Using the latest information technology solutions, citizens would be able to view information, pay bills, apply for services and monitor application status in the comfort of their own homes and offices and from their mobile devices. Businesses could also reach out to the global marketplace and compete effectively and efficiently. The e-services would truly transform the way citizens interact and transact with the government.