WSIS Stocktaking

Success Stories 2012

image of WSIS Stocktaking

This year’s case studies were selected through a contest of WSIS Project Prizes 2012, open to all stakeholders from submission to voting and served as the basis for WSIS Stocktaking 2012: Success Stories. The announcement of WSIS Project Prizes came in response to requests from participants at the WSIS Forum 2011 for a mechanism to evaluate and reward stakeholders for the success of their efforts in implementing development-oriented strategies that leverage the power of information and communication technologies. The new WSIS Project Prizes is now an integral part of the WSIS Stocktaking Process established in 2004. Prior to the identification of the winners, the WSIS Project Prizes 2012 contest went through several phases, namely, submission and appreciation. The contest had a multi-stakeholder character involving the participation of governments, international organizations, civil society, private sector and others.The 2012 success stories are in accordance with the mandate of the WSIS Stocktaking set in paragraph 120 of the Tunis Agenda on the Information Society and the Resolution 2011/16 on “Assessment of the progress made in the implementation of and follow-up to the outcomes of the World Summit on the Information Society” which encouraged all stakeholders to continue contributing to the WSIS Stocktaking database.



ICT Applications

Samadhan Project Indore is an initiative of Indore Collector in association with Network for Information and Computer Technology as an implementation agency. Through these common service centres (Samadhan Kendras), it is envisaged to provide citizens with many services all at the same place. The services are delivered via a digital platform where citizens’ request for services is tracked by a software co-relating data with the citizen charter. This software has an escalation mechanism system, which helps district administration, specially the Collector who is the head of administration, to monitor and to track the processing of any individual application. This project has created multiple centers, with multiple counters where citizen do not need to come to the Collector Office from the center of the city anymore simply to file an application.


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