Digital Skills Toolkit

image of Digital Skills Toolkit

This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, nongovernmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level. Readers will find practical information, examples, and stepbystep guides which they can use to develop their national digital skills strategy as well as policies and programmes to address specific priorities. Chapters 38 include tools that policymakers and stakeholders can use in developing ideas specifically for their country or context. An editable Word version of these tools is attached to the PDF version of this Toolkit which can be accessed by clicking on the paperclip attachment icon in the left navigation bar.




The Digital Skills Toolkit was developed by Mr. Chris Coward, Principal Research Scientist and Director, Technology & Social Change Group (TASCHA), Information School, University of Washington, Seattle and Michelle Fellows, Research Analyst, TASCHA, consultants to ITU, under the supervision of Susan Schorr, Head Digital Inclusion Division (DID) ITU Telecommunication Development Bureau (BDT) with inputs from Mr. William Natta, Junior Professional, DID, and under the general direction of Kemal Huseinovic, Chief, Infrastructure, Enabling Environment and e-Applications Department (IEE), ITU BDT.


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