WSIS Stocktaking Success Stories 2015

International Telecommunication Union World Summit on the Information Society WSIS Stocktaking Processsw

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This report refers to 18 projects selected as the most successful stories worldwide under each category, to serve as best practice models to be replicated by other stakeholders interested in ICT for development.The WSIS Prizes 2015 contest represents an ideal platform for identifying and showcasing success stories and models that can be easily replicated, empowering communities at the local level, giving an opportunity to WSIS stakeholders to participate in the contest, and, in particular, recognizing the efforts of stakeholders in terms of the value they add to society and of their commitment to achieving the WSIS goals.



Access to knowledge and information

The Government of Bangladesh has made substantial strides towards achieving its long-term Perspective Plan (2010-2021) by introducing the National Portal, or NP (www. bangladesh. gov. bd), which is primarily intended to serve as an information dissemination mechanism for the population, especially the underserved. Until recently, the majority of service users, other than a select few from the upper echelons of society, had to struggle in order to obtain service-related information from the various public offices. Almost invariably, people had to spend time and money travelling all the way to urban or semi-urban areas from their respective localities to meet their information needs. Moreover, they had to visit the government offices in question an unreasonable number of times to collect any service-related information owing to the widespread inefficiency of the traditional systems of information dissemination. Before the advent of National Portal, very few government offices had a web presence and the handful of available websites varied immensely in terms of structure, content and navigational architecture, making information access a cumbersome process for users. On top of that, the information available on the websites was for the most part outdated and inconsistent owing to the modest level of ICT knowledge among public officials and their resulting dependency on technical personnel for even very minor adjustments. Moreover, the use of non-vernacular language tended to exclude most of the population from understanding the available content, and there was a glaring absence of demand-driven information.


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