Convergence in the telecommunication environment has been discussed for more than 20 years; it is now very real. While there is no universal definition of convergence, it is generally understood to mean the use of different platforms or networks to deliver the same service — for example, the delivery of content over broadcast (over-the-air) TV, cable, satellite or the Internet. It might also mean the delivery of a range of services by a single player, facilitated by digital delivery. Examples of this would be triple- or quadruple play packages that give consumers access to voice, data and TV over the same platform or by the same service provider. This technical convergence, and the digital revolution in delivery of content, has led to the introduction of a range of new technologies and services.