The digital world of the 21st Century offers a world of opportunities through apps and services in the fields of e-governance, telemedicine, mobile banking and online education. ICTs help in achieving the Sustainable Development Goals by opening doors to economic growth, socio-economic development and vast improvements in the lives of individuals and communities. To realize the full potential of the digital economy, policy-makers and regulators have a key role to play in building policy and regulatory environments in which new technologies can flourish. That is why this 16th annual edition of Trends in Telecommunication Reform focuses on the theme of “exploring regulatory incentives to achieve digital opportunities.” I believe the theme upholds the ultimate goal of regulators: serving our citizens. This edition is a compilation of discussion papers presented at the 2015 edition of the ITU flagship event, the Global Symposium for Regulators (GSR) and seeks to explore ways to ensure that citizens can benefit from economic and social opportunities brought about by the digital economy, recognizing that for digital opportunities to fully materialize, an adaptive, consultative and innovative approach to policy and regulation is needed, more than ever before.