Since the Tunis Summit, governments and stakeholders have undertaken many initiatives and projects to bridge the digital divide. The general trends identified a positive development in the growing use of ICTs in the majority of countries. The following component of this report presents an overview of general trends and specific efforts undertaken by the international community in addressing WSIS goals. The bridging the digital divide part focuses mainly on analysing the use of mobile, Internet and broadband technologies worldwide. The section on creating an enabling environment outlines regulatory reform trends and highlights the need for a fundamental shift in policy and regulatory frameworks to enable countries to achieve WSIS targets by 2015. The capacity building and ICT services part draws attention to capacity-building initiatives undertaken so far by the international community and outlines ICT services mainly focusing on e-health, e-government, e-environment and e-agriculture. The section on building security in the virtual world focuses on the real and significant risks posed by cybercrime and provides for strategic mechanisms to meet the global challenges in building confidence and security in the use of ICTs.