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Regulatory Challenges and Opportunities in the New ICT Ecosystem

image of Regulatory Challenges and Opportunities in the New ICT Ecosystem

The hallmark of the new ICT ecosystem is ever deepening interconnectivity. Everything is connected to everything else and more so every day. New forms of regulatory cooperation across industries and across the globe are the only way to ensure that the positive dimensions of the new ICT ecosystem are enjoyed by consumers who are assured protection against its negative potential.

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Moving from legacy to new ICT ecosystem regulation

Telecommunication carriers are faced with changing business models due to the appearance of over-the-top (OTT) communication services such as Skype, WhatsApp, Facebook, Instagram and Viber that compete directly with traditional voice and SMS services offered by carriers. Although seen as disruptive to previous business models and markets, OTT communication services have become an integral and important part of the global move to the app economy.

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