Digital Skills Toolkit

image of Digital Skills Toolkit

This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, nongovernmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level. Readers will find practical information, examples, and stepbystep guides which they can use to develop their national digital skills strategy as well as policies and programmes to address specific priorities. Chapters 38 include tools that policymakers and stakeholders can use in developing ideas specifically for their country or context. An editable Word version of these tools is attached to the PDF version of this Toolkit which can be accessed by clicking on the paperclip attachment icon in the left navigation bar.



Stakeholder engagement: Aiming to build broad representation

Given the degree to which digital skills touch every aspect of work and life, many countries' goal is to ensure that a broad, representative group of stakeholders engage in the process of developing a digital skills strategy. This chapter outlines some of the most common stakeholders that should be engaged – but please note that this is not an exhaustive list. In particular, since digital divides tend to exacerbate other social divides, it is crucial that groups that are often excluded from policy-making processes have a voice. This chapter also identifies, a range of models that can engage stakeholders, a tool to facilitate the formation of a country's stakeholder group and guidance on governance and working methods for such groups.


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