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Consumer Information, Protection and Rights

Laws, Regulation, Economic Bases, Consumer Networks. Final Report [Question 6/1]

image of Consumer Information, Protection and Rights

This report looks at how the fast-changing pace of technology and related services are impacting consumers. It covers many topics such as challenges in the field of telecommunication consumer protection, the institutional framework of telecommunication consumer rights, economical aspects of consumer rights protection and provides an overview of global trends of communication consumption. Considering the importance of consumer information, protection and rights, it provides readers with some useful guidelines both for market players and for policy makers and regulators.

English

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Conclusions and guidelines

English

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