A Review of Micro, Small and Medium-Sized Enterprises in the ICT Sector

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The issue of why Micro, Small and Medium-sized Enterprises (MSMEs) matter has been an element of national, regional and global debate for several decades. Tech MSMEs have brought a new dimension to the discussion, with ‘startups’ gaining popularity in mainstream discourse. Fuelled by fairy-tale stories of companies achieving billion-dollar valuations in the period of a few years, the startup craze has swept the world inspiring a new generation of entrepreneurship. With governments seeking to enable economic growth, the ICT sector looking to acquire the next disruptive technology and investors in search of big exits, high-growth potential tech startups and MSMEs have never been more in demand, nor more elusive. This paper seeks to understand these firms, their position within the broader MSME category, and the economic/political/social climate in which they grow. It further highlights the principals by which this entrepreneurial spirit may be harnessed for sustainable development.



Principles in practice: Case studies of innovation and ICT applications for sustainable development; SDG 9


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